Refund Policy

At Connect Northshore, Inc., we are extremely grateful for every donation we receive, as each contribution helps us further our mission of supporting the LGBTQIA+ community.

However, please note that all donations made to Connect Northshore, Inc., whether through our website, in person, or through any other means, are non-refundable. Once the donation is made, it immediately goes towards supporting our numerous initiatives, making it impossible for us to offer a refund.

Before finalizing your donation, please review the amount and the details of the transaction carefully. By donating to us, you acknowledge that your contribution is freely given and no goods or services will be provided in exchange for your gift, unless explicitly noted.

In case you believe that an error has been made in connection with your donation, please contact us immediately at connect@connectnorthshore.org. We will endeavor to work with you to correct any such error, and if necessary, make any refund or correction that is appropriate.

If you have made an error in making your donation, or you change your mind about contributing to Connect Northshore, Inc., we ask that you contact us immediately. Refunds are returned using the original method of payment, only if you made your donation by credit card.

We appreciate your understanding and generosity. Your support makes a significant difference in the lives of the people we serve. Thank you for your contribution.

This policy applies to all donations, irrespective of the platform used for the transaction, and whether they are one-time donations or recurring donations.

Please feel free to contact us at connect@connectnorthshore.org if you have any questions or concerns about our Refund Policy for Donations.